Refund Policy

Every product at AheadKit is covered by a 7-day money-back guarantee. This page is the whole policy. There is no second version in smaller print.

The guarantee

If a product is not what its page described — the contents differ from the listing, a file is broken, or the product simply is not the thing you were led to expect from the page — email us within 7 days of purchase and we will refund the full purchase price.

How to ask

• Email marketer.salam@gmail.com from the address you used at checkout (or quote it in your message).
• Tell us the order number from your delivery email, if you have it.
• Say, in a sentence, what was wrong. That is all we need.

How refunds are paid

Refunds go back through the same payment method you paid with, handled by the payment provider. Their processing time is outside our control, but we submit approved refunds promptly and will tell you when yours has been submitted.

What the guarantee is not

• It is not a rental scheme: downloading a bundle, copying everything, and refunding as a routine is abuse of the guarantee and orders showing that pattern may be declined.
• It does not cover buying the wrong product by mistake when the page described it correctly — but email us anyway; if you have not downloaded it, we will usually swap or refund as a goodwill matter.
• After 7 days, refunds are at our discretion. Broken files are always fixed or replaced, whatever the date.

Broken files, any time

If a file will not open or a download link misbehaves, that is a delivery problem, not a refund question: use the redownload page for fresh links, or email marketer.salam@gmail.com and we will repair and resend.